Home Computer Services

Home Computer Services

We provide a full range of services to our home user clients, whether it be transferring data from an old to a new pc or setting up a new internet connection we have the knowledge and experience to get you up and running fast and efficiently.

Most home visits will first be investigated using a remote session if an internet connection is available, many issues can be fixed remotely and the charge for remote support is far less than on site support.

By determining the cause of an issue before attending on site a technician can come prepared for what they face and if it is a task such as replacing a hard drive a backup can be completed before the technician arrives on site so he can begin work immediately.

For example if you have an active internet connection but are having trouble with software such as Word or Excel a technician can remotely login and view your screen as if they were sitting next to you.

When logged in you can show the technician the issue you are experiencing and the technician can resolve it for you without you ever having to leave your seat.

 

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